Quality

OUR QUALITY POLICY

On any decision and strategy which will be made at ÖZPEN, our basic principle is to increase marketshare, competitive capacity, quality assurance and profitability of our company by making improvement studies continuously and by abiding the principles of Quality Management System.

ÖZPEN presents the quality of products and service without compromising principles for business ethics and fair working. For this reason;

Customer Orientation

It is to structure and to extend customer oriented service philosophy in the companywide by presenting the highest qualified and low priced products and service on time to our customers, in according to their requests and needs using our sources efficiently.

Quality Management System

By providing our employee the environment and opportunities in able to realize our targets, it is to share their thoughts, to increase qualification of them with trainings and to provide the whole employee to make their Works faultlessly at the first time and to apply Total Quality Management in our company.

Continuous Recovery and Development

By starting with our motto “Continuous Success with Continuous Recovery and Development”, it is to recover and develope continuously our Quality Management System and processes at ÖZPEN and to reach the highest value of efficiency.

Mutual Benefits Relationship

Is is to establish long-term good relationship with our suppliers which will serve us in according to our principles, to obey to agreements and to make a strong chain based on collaboration between our suppliers – our company – customers.

We’ll ensure the whole staff to understand our Quality Policy and them to make their work this policy compliance.

QUALITY CERTIFICATES